Thanks for visiting the Eagle Tree support page. We're here to help with your technical issues! We strive to provide unmatched customer support.

We recommend the following procedure for resolving problems:

1) Install our latest software from our website, by clicking here. Quite often, the problem you have encountered has already been fixed with a software update.

2) Visit the Eagle Tree support forum, by clicking here. Chances are someone has posted a solution to your problem already. If not, posting your problem there will get a very quick response from the Eagle Tree community.

3) If you prefer to not post on the forum, please open a support ticket, by clicking here. We will respond to your support ticket as soon as we can (normally 1-3 business days). Note that you may receive an answer to your question more quickly from our forum above, since many other Eagle Tree customers also monitor the forum. Note that when you create a support ticket, you will be emailed a link that will let you check the status of the ticket. If you do not receive the email, this most likely means that a spam filter is intercepting emails from Eagle Tree.

Please don't post your question in our forum and open a support ticket for the same issue!

Please choose from the Support options below: